Whis - Privacy Policy

Introduction

Whis ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information in connection with the services we provide through the Whis website, mobile apps, and other platforms (collectively referred to as the "Service").

1. Information We Collect

1.1. Information You Provide

Account Information: When you create an account or use our Service, you provide us with information such as your email address, username, linked social media accounts, and other details you add to your profile. Your account information (except for your email address) may be publicly visible. Please note that public content may exist elsewhere on the internet even after you remove it from Whis.
Verification Information: To verify your identity or account, we may collect information such as your phone number, email address, or details related to the authentication app you use.
Preferences: You can set preferences for how content is displayed, notification settings, and favorites. These choices may be associated with your account, browser, or device.
Feedback: If you contact us or provide feedback, we may collect your name, contact information (e.g., email address), and any other content included in your message.
Other Information: We may collect additional information at other points in the Service where you voluntarily provide it or where we indicate that information is being collected.

1.2. Information Collected Automatically

Interactions with the Service: To improve and analyze our Service, we collect data such as your browser type, operating system, IP address, device ID, geolocation, actions, clickstream data, and timestamps. This information is typically anonymized.
Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to enhance your experience, analyze trends, and personalize content. You can manage cookie preferences through your browser settings.
Third-Party Services: We work with third-party services (e.g., Google, Amplitude) to collect usage information. These services are governed by their own privacy policies.

1.3. Information from Third Parties

We may receive information about you from third-party providers, such as:

Wallet providers who share your blockchain wallet address and related details.
Data analytics vendors who provide insights related to blockchain activity.
Identity verification services you choose to use.

1.4. Public Information

We collect publicly available information from blockchains or other sources, such as wallet addresses and transaction history related to NFTs. This data may be associated with other information you provide.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service.
Improve and analyze the Service.
Personalize your experience and make recommendations.
Communicate with you.
Ensure the safety, security, and integrity of the Service.
Send newsletters, promotional materials, and other notices.
Comply with legal obligations and protect our rights.

We may create anonymized or aggregated data for analysis and other purposes, ensuring it cannot be linked back to you.

3. Sharing Your Information

We may share your information in the following circumstances:

Third-party service providers to support the Service (e.g., technical infrastructure, customer support, analytics).
Affiliates under our control, provided they adhere to this Privacy Policy.
Information related to your public blockchain activity may be displayed or shared via APIs.
In connection with mergers, acquisitions, or asset sales.
To comply with laws, respond to legal requests, or protect our rights.

4. Your Choices

You have control over your information:

Unsubscribe from promotional emails via the link provided or through your account settings.
Adjust your browser settings to manage cookies. Note that disabling cookies may affect Service functionality.
Access, edit, or delete your information through your account settings. Depending on your jurisdiction, you may have additional rights (e.g., access, correction, deletion).

5. Data Retention

We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized data may be retained indefinitely.

6. Security

We implement physical, administrative, and technical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Minors

Our Service is not intended for users under 13 (or 16 in the EEA/UK). If we discover that we have collected information from a minor, we will delete it promptly.

8. International Users

If you are outside the United States, your information may be processed in the U.S. or other countries where laws may differ from those in your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the "Last Updated" date will be revised accordingly.